Aisera Assistant for Enterprise
Your AI ally that works from within your favorite apps – understanding context, taking actions, and delivering results.
Transform experiences with self-service
Instantly access the right information across any system and let the enterprise AI assistant take actions to complete tasks in seconds.
Boost user productivity
Stay ahead of priorities with an AI assistant that anticipates user needs, orchestrates workflows, and automates tasks to get work done efficiently.
Cut support costs
Get proactive alerts, maximize case deflection and auto-resolution, and leverage autonomous actions that seamlessly orchestrate complex processes in real-time to reduce MTTR, slash costs, and increase case deflection.
Bring human-like intelligence to every interaction with agentic conversations
Enable AI agents that understand intent, anyway you say, adapt to any input, and deliver accurate, human-like responses across every channel.
Unlock limitless possibilities with AI Assistant
Aisera Assistant anticipates needs across
any channel, any language
Omnichannel, multilingual & multi-modal
Proactive & autonomous
Deliver seamless support in all languages across all digital and voice channels, including email, chat, SMS, and web.
Receive proactive notifications with an AI assistant, ensuring timely communication for faster incident resolution.
Democratize knowledge
to boost user productivity
Cut support costs
with enterprise-wide
autonomous actions
Hyperflows
AI workflows
Build natural language conversational automation with enterprise AI assistant that dynamically identifies and orchestrates API calls
to complete complex tasks in real-time.
Create AI workflows for faster resolutions to automate repetitive tasks, approvals, and other actions across enterprise systems.
Predict and detect major
incidents, automate root cause analysis, and prevent outages
AI Assistant for AIOps detects and resolves incidents and performance issues, even before they occur. AI agents analyze tickets and MELT (metrics, events, logs, and traces) data from infrastructure, apps, and services to identify root causes and accelerate resolution.
Deliver enterprise-class
security and governance
with TRAPS
Enterprise AI Assistant FAQs
What does an enterprise AI assistant do?
An enterprise AI assistant helps employees, customers, and IT teams complete tasks, resolve issues, and access information across business systems using natural language. It automates workflows such as password resets, ticket updates, approvals, HR inquiries, and knowledge retrieval, reducing the need for manual intervention. Unlike simple chatbots, an enterprise AI assistant integrates deeply with ITSM, HRIS, CRM, and business applications to take autonomous actions – not just provide answers.
What is considered the best enterprise AI assistant?
The best enterprise AI assistant is typically one that can connect to enterprise systems, understand and converse with end users in natural language, automate tasks end-to-end, and maintain strict security and governance controls. Leading assistants in the market today prioritize accuracy, automation depth, scalability, and compliance with enterprise standards. Many analysts and enterprise buyers consider solutions like Aisera, ServiceNow Virtual Agent, Moveworks, and Microsoft Copilot among the top contenders, depending on the use case and automation needs.
What is the difference between an AI assistant and an enterprise AI assistant?
A general AI assistant (like ChatGPT, Siri, or Alexa) is designed for broad, everyday tasks like answering questions, drafting content, or managing reminders. An enterprise AI assistant, by contrast, is built specifically for business environments and is deeply integrated with internal systems such as ServiceNow, Workday, Salesforce, Jira, Okta, and more. It can securely access enterprise data, automate approvals or workflows, follow compliance rules, and take actions that consumer assistants cannot perform.
Why is Aisera considered the best enterprise AI assistant?
Aisera is considered one of the best enterprise AI assistants because it combines domain-specific LLMs, multi-agent orchestration, and deep enterprise integrations to deliver end-to-end autonomous actions across IT, HR, Finance and more. Unlike generic models, Aisera’s assistants are grounded to enterprise data and can take actions such as resolving tickets, updating systems, provisioning access, or triggering complex workflows across hundreds of tools.
